FAQs
We heard you had questions about how Box'd Night In works?
Let's see if we can help you with those.
What’s included in our boxes?
Every one of our boxes is themed and includes a number of specifically tailored activities to ensure you have an awesome date night. The box contains what you need for that fun night in as well as meal & drink suggestions and tips on how to make the most of your date night! We also support local Aussie businesses by including a product or 2 from local suppliers.
What are our shipping details?
We offer FREE standard shipping - Australia wide.
We aim to dispatch all boxes within 2 business days. Please allow 3 to 5 days for delivery. You’ll receive a confirmation email with tracking information for peace of mind. For any delivery enquiries reach out to our Customer Services team at support@boxdnightin.com. We're here to help!
How do I start?
Buying your first Box’d Night In can’t be any easier! Simply go to our store and shop our boxes. You can choose which ever theme you would like for your date night. Keep on coming back as we will continue to release new themes.
What if I want a return or refund?
Box'd Night In will not provide refunds for change of mind. However, our number 1 priority is the happiness of our couples. Which means we stand by our date boxes 100%. If for any reason you are unsatisfied with the quality of your purchased item or have any issues with your box, please reach out to our customer happiness team within 7 days of taking delivery at support@boxdnightin.com. We're here to help!